Rapid Response Assist - You can connect simple and fast with your support expert to achieve issue solutions and higher system availability to secure your systems from risks and failures.
What's new- Next-Gen Communication: Our new call interface makes mobile communication via smartphones and tablets better than ever before.- Enhanced Case Creation: External users, such as customers, can now create cases with photos and videos. - Digital Handwritten Signatures: Maintenance, inspections, and service tasks can now be completed with a digital handwritten signature. - Optimized Chats: The new chat features offer improved organization and a practical search function.
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